.page-faq {
  --faq-pad: clamp(1rem, 4vw, 2.5rem);
  background-color: var(--cream);
  color: var(--ink);
  overflow-x: clip;
}

.page-faq .faq-section {
  padding-block: clamp(2rem, 5vw, 3.75rem);
}

.page-faq .faq-section__head {
  max-width: 42rem;
  margin-bottom: clamp(1.25rem, 3vw, 2rem);
}

.page-faq .faq-section__head h2,
.page-faq .faq-duo__body h2,
.page-faq .faq-account__body h2,
.page-faq .faq-ticket h2 {
  margin: 0.45rem 0 0;
  font-size: clamp(1.55rem, 4vw, 2.4rem);
  font-weight: 900;
  letter-spacing: -0.02em;
  line-height: 1.14;
}

.page-faq .faq-section__head p,
.page-faq .faq-duo__body p,
.page-faq .faq-account__body p {
  margin: 0.7rem 0 0;
  line-height: 1.8;
  font-size: 0.96rem;
  color: rgba(18, 20, 28, 0.78);
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  padding-block: clamp(1rem, 3vw, 2rem) clamp(2.25rem, 6vw, 4rem);
  background:
    radial-gradient(110% 80% at 106% -10%, rgba(255, 62, 143, 0.18) 0%, rgba(255, 62, 143, 0) 58%),
    radial-gradient(90% 70% at -8% 0%, rgba(255, 90, 60, 0.16) 0%, rgba(255, 90, 60, 0) 55%);
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  inset: auto 0 0 0;
  height: 6px;
  background: linear-gradient(90deg, var(--coral), var(--hibiscus) 25%, var(--gold) 50%, var(--palm) 75%, var(--ocean));
}

.page-faq .faq-hero .cy-crumbs {
  margin-bottom: clamp(0.9rem, 2.5vw, 1.75rem);
}

.page-faq .faq-hero__grid {
  display: grid;
  gap: 1.75rem;
}

.page-faq .faq-hero h1 {
  margin: 0.35rem 0 0;
  font-size: clamp(2.5rem, 8vw, 4.4rem);
  font-weight: 900;
  letter-spacing: -0.035em;
  line-height: 1.02;
}

.page-faq .faq-hero h1::after {
  content: "";
  display: block;
  width: 4.5rem;
  height: 9px;
  margin-top: 0.6rem;
  border-radius: 999px;
  background: linear-gradient(90deg, var(--coral), var(--gold));
}

.page-faq .faq-hero__intro {
  max-width: 33em;
  margin: 0.9rem 0 0;
  font-size: clamp(1rem, 1.6vw, 1.1rem);
  line-height: 1.8;
  color: rgba(18, 20, 28, 0.82);
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
  margin-top: 1.5rem;
}

.page-faq .faq-panel {
  padding: 1.15rem 1.2rem 1.25rem;
  background: var(--paper);
  border: var(--edge) solid var(--ink);
  border-radius: var(--r-lg);
  box-shadow: var(--shadow-hard);
  transform: rotate(-1deg);
}

.page-faq .faq-panel__chips {
  display: flex;
  flex-wrap: wrap;
  gap: 0.45rem;
  margin-top: 0.6rem;
}

.page-faq .faq-panel__chips a {
  display: inline-block;
  padding: 0.36rem 0.7rem;
  border: 2px solid var(--ink);
  border-radius: 999px;
  background: var(--cream);
  color: var(--ink);
  font-size: 0.82rem;
  font-weight: 700;
  text-decoration: none;
  transition: background 220ms var(--ease), transform 220ms var(--ease);
}

.page-faq .faq-panel__chips a:hover,
.page-faq .faq-panel__chips a:focus-visible {
  background: var(--gold);
  transform: translateY(-2px);
}

.page-faq .faq-panel__meta {
  margin: 0.85rem 0 0;
  font-size: 0.78rem;
  letter-spacing: 0.06em;
  color: rgba(18, 20, 28, 0.6);
}

/* ---------- 六类色签 ---------- */
.page-faq .faq-cats__figure {
  margin: 0 0 clamp(1.25rem, 3vw, 1.75rem);
  aspect-ratio: 16 / 7;
  overflow: hidden;
  background: var(--paper);
  border: var(--edge) solid var(--ink);
  border-radius: var(--r-lg);
  box-shadow: var(--shadow-hard);
}

.page-faq .faq-cats__figure img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.page-faq .faq-cats {
  display: grid;
  gap: 0.9rem;
  grid-template-columns: 1fr;
}

.page-faq .faq-cat {
  --faq-cat: var(--coral);
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
  padding: 1rem 1.1rem 1.15rem;
  background: var(--paper);
  border: var(--edge) solid var(--ink);
  border-top: 8px solid var(--faq-cat);
  border-radius: var(--r-lg);
  box-shadow: var(--shadow-hard);
  color: var(--ink);
  text-decoration: none;
  transition: transform 220ms var(--ease), box-shadow 220ms var(--ease);
}

.page-faq .faq-cat:hover,
.page-faq .faq-cat:focus-visible {
  transform: translate(-3px, -3px);
  box-shadow: 9px 9px 0 rgba(18, 20, 28, 0.9);
}

.page-faq .faq-cat__num {
  display: inline-grid;
  place-items: center;
  width: 2.05rem;
  height: 2.05rem;
  border: 2px solid var(--ink);
  border-radius: 50%;
  background: var(--faq-cat);
  color: #ffffff;
  font-size: 0.78rem;
  font-weight: 900;
  font-variant-numeric: tabular-nums;
}

.page-faq .faq-cat h3 {
  margin: 0;
  font-size: 1.12rem;
  font-weight: 900;
  letter-spacing: -0.01em;
}

.page-faq .faq-cat p {
  margin: 0;
  font-size: 0.87rem;
  line-height: 1.7;
  color: rgba(18, 20, 28, 0.72);
}

.page-faq .faq-cat--coral { --faq-cat: var(--coral); }
.page-faq .faq-cat--hibiscus { --faq-cat: var(--hibiscus); }
.page-faq .faq-cat--palm { --faq-cat: var(--palm); }
.page-faq .faq-cat--ocean { --faq-cat: var(--ocean); }
.page-faq .faq-cat--gold { --faq-cat: var(--gold); }
.page-faq .faq-cat--night { --faq-cat: var(--night); }

.page-faq .faq-cat--gold .faq-cat__num {
  color: var(--ink);
}

/* ---------- 三步 ---------- */
.page-faq .faq-section--steps {
  background:
    linear-gradient(180deg, rgba(216, 238, 231, 0.55), rgba(216, 238, 231, 0) 70%);
}

.page-faq .faq-duo {
  display: grid;
  gap: 1.75rem;
}

.page-faq .faq-duo__figure {
  margin: 0 auto;
  width: 100%;
  max-width: 400px;
  overflow: hidden;
  background: var(--paper);
  border: var(--edge) solid var(--ink);
  border-radius: var(--r-lg);
  box-shadow: var(--shadow-hard);
  transform: rotate(-1.5deg);
}

.page-faq .faq-duo__figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-steps {
  list-style: none;
  counter-reset: fs;
  margin: 1.4rem 0 0;
  padding: 0;
  display: grid;
  gap: 0.8rem;
}

.page-faq .faq-steps li {
  counter-increment: fs;
  position: relative;
  padding: 0.9rem 1rem 0.95rem 3.4rem;
  background: var(--paper);
  border: var(--edge) solid var(--ink);
  border-radius: 14px;
  box-shadow: 4px 4px 0 rgba(18, 20, 28, 0.85);
  font-size: 0.93rem;
  line-height: 1.75;
  color: rgba(18, 20, 28, 0.8);
}

.page-faq .faq-steps li strong {
  display: block;
  margin-bottom: 0.15rem;
  color: var(--ink);
  font-size: 1rem;
  font-weight: 900;
}

.page-faq .faq-steps li::before {
  content: counter(fs, decimal-leading-zero);
  position: absolute;
  left: 0.8rem;
  top: 0.9rem;
  width: 1.9rem;
  height: 1.9rem;
  display: grid;
  place-items: center;
  border-radius: 50%;
  background: var(--coral);
  color: #ffffff;
  font-size: 0.82rem;
  font-weight: 900;
  font-variant-numeric: tabular-nums;
}

.page-faq .faq-steps__note {
  margin: 1.1rem 0 0;
  padding: 0.75rem 0.9rem;
  border-left: 6px solid var(--palm);
  border-radius: 0 10px 10px 0;
  background: var(--mist);
  font-size: 0.88rem;
  line-height: 1.75;
  color: rgba(18, 20, 28, 0.8);
}

/* ---------- 账户与偏好 ---------- */
.page-faq .faq-account {
  display: grid;
  gap: 1.5rem;
}

.page-faq .faq-account__facts {
  list-style: none;
  margin: 0;
  padding: 1.2rem 1.2rem 1.3rem;
  display: grid;
  gap: 0.85rem;
  background: var(--mist);
  border: var(--edge) solid var(--ink);
  border-radius: var(--r-lg);
  box-shadow: var(--shadow-hard);
}

.page-faq .faq-account__facts li {
  position: relative;
  padding-left: 1.65rem;
  font-size: 0.9rem;
  line-height: 1.75;
  color: rgba(18, 20, 28, 0.82);
}

.page-faq .faq-account__facts li strong {
  color: var(--ink);
  font-weight: 900;
}

.page-faq .faq-account__facts li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.5em;
  width: 0.72rem;
  height: 0.72rem;
  border: 2px solid var(--ink);
  border-radius: 3px;
  background: var(--palm);
  transform: rotate(8deg);
}

/* ---------- 高频问答 ---------- */
.page-faq .faq-explore {
  display: grid;
  gap: 1.15rem;
}

.page-faq .faq-explore__rail {
  display: flex;
  gap: 0.5rem;
  overflow-x: auto;
  padding-bottom: 0.5rem;
  scrollbar-width: thin;
}

.page-faq .faq-rail__item {
  --faq-dot: var(--coral);
  flex: none;
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  padding: 0.5rem 0.85rem;
  border: var(--edge) solid var(--ink);
  border-radius: 999px;
  background: var(--paper);
  color: var(--ink);
  font-size: 0.84rem;
  font-weight: 700;
  text-decoration: none;
  white-space: nowrap;
  box-shadow: 3px 3px 0 rgba(18, 20, 28, 0.85);
  transition: transform 220ms var(--ease), background 220ms var(--ease);
}

.page-faq .faq-rail__item::before {
  content: "";
  width: 10px;
  height: 10px;
  border-radius: 3px;
  background: var(--faq-dot);
}

.page-faq .faq-rail__item:hover,
.page-faq .faq-rail__item:focus-visible {
  background: var(--mist);
  transform: translateY(-2px);
}

.page-faq .faq-rail__item--coral { --faq-dot: var(--coral); }
.page-faq .faq-rail__item--hibiscus { --faq-dot: var(--hibiscus); }
.page-faq .faq-rail__item--palm { --faq-dot: var(--palm); }
.page-faq .faq-rail__item--ocean { --faq-dot: var(--ocean); }
.page-faq .faq-rail__item--gold { --faq-dot: var(--gold); }
.page-faq .faq-rail__item--night { --faq-dot: var(--night); }

.page-faq .faq-qa {
  background: var(--paper);
  border: var(--edge) solid var(--ink);
  border-radius: var(--r-lg);
  box-shadow: var(--shadow-hard);
  overflow: hidden;
}

.page-faq .faq-qa + .faq-qa {
  margin-top: 0.85rem;
}

.page-faq .faq-qa > summary {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  padding: 0.95rem 1.05rem;
  cursor: pointer;
  list-style: none;
  font-size: 1rem;
  font-weight: 800;
  line-height: 1.55;
  color: var(--ink);
  transition: background 220ms var(--ease);
}

.page-faq .faq-qa > summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-qa > summary::after {
  content: "";
  flex: none;
  margin-left: auto;
  width: 11px;
  height: 11px;
  border-right: 3px solid var(--coral);
  border-bottom: 3px solid var(--coral);
  transform: rotate(45deg);
  transition: transform 220ms var(--ease);
}

.page-faq .faq-qa[open] > summary {
  background: var(--mist);
}

.page-faq .faq-qa[open] > summary::after {
  transform: rotate(-135deg);
}

.page-faq .faq-qa__answer {
  padding: 0.9rem 1.05rem 1.1rem;
  border-top: 2px dashed rgba(18, 20, 28, 0.18);
  font-size: 0.93rem;
  line-height: 1.85;
  color: rgba(18, 20, 28, 0.82);
}

.page-faq .faq-qa__answer p {
  margin: 0;
}

/* ---------- 工单 ---------- */
.page-faq .faq-ticket {
  position: relative;
  overflow: hidden;
  display: grid;
  gap: 1.5rem;
  padding: clamp(1.35rem, 4vw, 2.5rem);
  background: var(--night);
  border: var(--edge) solid var(--ink);
  border-radius: var(--r-lg);
  box-shadow: var(--shadow-soft);
}

.page-faq .faq-ticket::before {
  content: "";
  position: absolute;
  right: -18%;
  bottom: -60%;
  width: 340px;
  height: 340px;
  border-radius: 50%;
  background: radial-gradient(closest-side, rgba(255, 62, 143, 0.42), rgba(255, 62, 143, 0));
  pointer-events: none;
}

.page-faq .faq-ticket > * {
  position: relative;
}

.page-faq .faq-ticket .cy-kicker {
  color: var(--gold);
}

.page-faq .faq-ticket h2 {
  color: var(--cream);
}

.page-faq .faq-ticket p {
  margin: 0.75rem 0 0;
  font-size: 0.94rem;
  line-height: 1.8;
  color: rgba(255, 246, 236, 0.82);
}

.page-faq .faq-ticket__list {
  list-style: none;
  counter-reset: tk;
  margin: 1.1rem 0 0;
  padding: 0;
  display: grid;
  gap: 0.55rem;
}

.page-faq .faq-ticket__list li {
  counter-increment: tk;
  position: relative;
  padding-left: 1.95rem;
  font-size: 0.92rem;
  line-height: 1.7;
  color: rgba(255, 246, 236, 0.9);
}

.page-faq .faq-ticket__list li::before {
  content: counter(tk);
  position: absolute;
  left: 0;
  top: 0.12em;
  width: 1.35rem;
  height: 1.35rem;
  display: grid;
  place-items: center;
  border-radius: 50%;
  background: var(--gold);
  color: var(--night);
  font-size: 0.72rem;
  font-weight: 900;
}

.page-faq .faq-ticket__side {
  padding: 1.1rem 1.1rem 1.2rem;
  border: 2px solid var(--gold);
  border-radius: 16px;
  background: rgba(255, 246, 236, 0.06);
}

.page-faq .faq-ticket__side .cy-btn {
  margin-top: 1rem;
}

.page-faq .faq-ticket__mail {
  margin-top: 0.8rem;
  font-size: 0.82rem;
  letter-spacing: 0.02em;
  color: var(--gold);
  word-break: break-all;
}

/* ---------- 延伸入口 ---------- */
.page-faq .faq-next {
  display: grid;
  gap: 0.75rem;
}

.page-faq .faq-next a {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  padding: 0.95rem 1.05rem;
  background: var(--paper);
  border: var(--edge) solid var(--ink);
  border-radius: 14px;
  box-shadow: 4px 4px 0 rgba(18, 20, 28, 0.85);
  color: var(--ink);
  font-size: 0.92rem;
  font-weight: 800;
  text-decoration: none;
  transition: transform 220ms var(--ease), box-shadow 220ms var(--ease);
}

.page-faq .faq-next a::after {
  content: "→";
  flex: none;
  color: var(--coral);
  font-weight: 900;
}

.page-faq .faq-next a:hover,
.page-faq .faq-next a:focus-visible {
  transform: translate(-2px, -2px);
  box-shadow: 7px 7px 0 rgba(18, 20, 28, 0.9);
}

/* ---------- 响应式 ---------- */
@media (min-width: 640px) {
  .page-faq .faq-cats {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 1rem;
  }

  .page-faq .faq-next {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.4fr) minmax(0, 0.85fr);
    align-items: end;
    gap: 2.25rem;
  }

  .page-faq .faq-panel {
    transform: rotate(-1.4deg);
  }

  .page-faq .faq-duo {
    grid-template-columns: minmax(0, 0.85fr) minmax(0, 1.15fr);
    gap: clamp(1.75rem, 4vw, 3rem);
    align-items: center;
  }

  .page-faq .faq-duo__figure {
    max-width: none;
  }

  .page-faq .faq-account {
    grid-template-columns: minmax(0, 1.1fr) minmax(0, 0.9fr);
    gap: clamp(1.75rem, 4vw, 3rem);
    align-items: start;
  }

  .page-faq .faq-explore {
    grid-template-columns: 176px minmax(0, 1fr);
    gap: 1.75rem;
    align-items: start;
  }

  .page-faq .faq-explore__rail {
    flex-direction: column;
    overflow: visible;
    padding-bottom: 0;
    position: sticky;
    top: 6rem;
  }

  .page-faq .faq-rail__item {
    width: 100%;
  }

  .page-faq .faq-ticket {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.85fr);
    gap: 2.25rem;
    align-items: start;
  }
}

@media (min-width: 1024px) {
  .page-faq .faq-cats {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-next {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq *,
  .page-faq *::before,
  .page-faq *::after {
    transition: none !important;
    animation: none !important;
  }
}